This refers to a combination of information such as your name, contact details, travel preferences and special needs/disabilities/dietary requirements that you supply us or is supplied to us, including your social preferences, interests and activities and any information about other persons you represent (such as those on your booking). Your information is collected when you request information from us, contact us (and vice versa), make a booking, use our website(s)/apps, link to or from our website(s)/apps, connect with us via social media and any other engagement we or our business partners have with you.
We will update your information whenever we can to keep it current, accurate and complete.
WHAT WE COLLECT
ALPINECLIMBERS.IN VISITORS: Primarily, we collect volunteered information through the use of (Hard Copy) printable & interactive forms. When requesting information from us we ask for the following information mentioned in first point. Users of alpineclimber.in also have the choice to provide more information regarding their interest in Alpine Climbers and our partner companies. When requesting to join the Alpine Climbers mailing list, we also collect your name, contact number and email address. Through the use of third party partners, The Alpine Climbers Company may also retain and analyze certain visitors' information regarding the use of alpineclimbers.in and the services available therein. Information collected may include but is not limited to website traffic volume, frequency of visits, type and time of transactions, type of browsers, type of operating system, geographical data of visitors, demographic data of visitors, page visits, website referral data, Cookie data, and live chat transcripts.
EMAIL ADDRESS: We collect the e-mail addresses and certain personally identifiable information of those who communicate with The Alpine Climbers Company via e-mail.
REGISTRATION FORMS: Guests will be given the opportunity to submit their required personal information via our Registration Forms. Although different information is required for different destinations and trip styles, the Registration Forms can ask for the following: personal information, payment information, emergency contact information, past medical history, current medications, physical limitations, signed medical release, dietary preferences, passport information, photo identify proof, address proof, arrival information, departure information, and a Release of Claims.
COOKIES AND THIRD PARTY ADVERTISERS
When visiting alpineclimbers.in, approved third parties (such as AdRoll, Google Analytics...etc.) may place cookies on users’ browsers for targeted advertising purposes. The types of data collected for targeted advertising include but are not limited to: IP addresses, cookie identifiers, and website activity. This data may be used by third parties (such as AdRoll) to target advertising on other sites based on users’ online activity. Furthermore, cookies do not have access to your personal information or have access to your computer. It does not store passwords and codes. Moreover, for your benefit, you can accept and decline a cookie at any given point. You can also change your settings to accept no cookies in your browser.
USE OF INFORMATION
We do not share or sell the information we collect for commercial purposes, except to provide the services you've requested, when we have your permission, or under the following circumstances:
- If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving possibly threats to the physical safety of any person, violations of the Terms and Conditions, or as otherwise required by law.
- If The Alpine Climbers Company partakes in cross company marketing. In this event, The Alpine Climbers Company can share select data with reputable partner companies for the sole purpose of marketing to those guests who have agreed to receive The Alpine Climbers Company marketing. This data is limited to: your name, mailing address, contact numbers and email address.
If you do not agree to Our Use of Your Information above, we cannot engage/do business with you or accept your booking.
To ensure that we carry out your instructions accurately, improve our service and for security and fraud, we may review, monitor and/or record: (1) telephone calls; (2) transactions and activities at all points of contact; and (3) web, social media and app traffic, activities, etc. All recordings and derivative materials are and shall remain our sole property.
We have taken all reasonable steps and have in place appropriate security measures to protect your information.
CHANGES TO THIS POLICY
The Alpine Climbers Company will periodically update this policy. We do not intend to reduce your rights under this Policy without your explicit consent. Those concerned with how private information is used by The Alpine Climbers Company should contact us with any questions using the email forms, phone number, and mailing addresses.